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Terms & Conditions

Welcome to RT Installations. These Terms & Conditions govern your use of our services and website at www.rt-installations.co.uk. By accessing our website or engaging our services, you agree to comply with and be bound by the following terms.

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1. About Us

RT Installations
Milton Keynes
Phone: 07480 068442
Email: info@rt-installations.co.uk
Website: www.rt-installations.co.uk

We provide professional kitchen installation and storage solutions to customers in the UK.

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2. Services

We offer:

  • Kitchen design and installation

  • Fitted storage solutions

  • Removal and disposal of old units (where agreed)

  • Custom carpentry and joinery

All services are subject to a formal quote and agreement before work commences.

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3. Quotes & Payments

  • All quotes are valid for 30 days from the date of issue.

  • A deposit may be required before work begins.

  • The balance is due upon completion of the work unless otherwise agreed in writing.

  • Payments can be made by bank transfer or other agreed methods.

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4. Cancellations & Refunds

  • You may cancel your service in writing up to 14 days after accepting the quote (in accordance with UK Consumer Contracts Regulations).

  • After work has begun, cancellations may incur charges for labour and materials already committed.

  • Deposits may be non-refundable if materials have been purchased on your behalf.

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5. Customer Responsibilities

You agree to:

  • Provide accurate and complete information when requesting a quote or booking services

  • Ensure access to the property at agreed times

  • Obtain any necessary permissions (e.g. landlord or building consent) before work begins

  • Notify us of any hidden pipes, wires, or structural issues

We are not responsible for delays caused by access restrictions, unsafe conditions, or incomplete customer information.

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6. Workmanship Guarantee

We stand by the quality of our workmanship. Our installations are covered by a 12-month guarantee from the completion date. This does not cover:

  • Wear and tear

  • Misuse or accidental damage

  • Defects in supplied materials not sourced by RT Installations

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7. Liability

We are not liable for:

  • Delays caused by third-party suppliers or force majeure (e.g. extreme weather, strikes, illness)

  • Loss or damage to items not directly involved in the work

  • Structural or hidden issues not visible prior to the commencement of work

Our liability is limited to the cost of the services provided under the agreement.

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8. Website Use

All content on www.rt-installations.co.uk, including text, images, and logos, is the property of RT Installations and may not be reproduced without permission.

We are not responsible for the content or availability of any third-party websites linked on our site.

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9. Changes to Terms

We may update these Terms & Conditions from time to time. Changes will be posted on our website and will apply from the date of publication.

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10. Contact

For any questions regarding these Terms & Conditions, please contact:

RT Installations
Milton Keynes
Phone: 07480 068442
Email: info@rt-installations.co.uk

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